Complaint
Posted 11/6/2016
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/06/16
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PHOENIX, AZ
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Worst experience i've ever had
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This is literally the worst experience I've ever had ordering a product online. I ordered a sweater for my friend's birthday on October 16th. I received an e-mail on the 26th saying it had been shipped via USPS. I totally understand that it usuall... Read More »
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Complaint
Posted 7/19/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/19/16
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TAMPA, FL
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WARNING.... Worse on line company to order from
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I order on line all the time and this is the worse company I have ever ordered from. They don't return emails for days. It took 11 days to ship the CD I ordered or at least I hope it was shipped. The response email I finally received said it was s... Read More »
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Complaint
Posted 9/21/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/21/15
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WASHINGTON, DC
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Worst online experiences ever
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Unfortunately GoMerch runs a monopoly when it comes to online ordering of any merch from bands I like; so I am forced into using them. However, everytime I've ordered something everything comes late, or a part of it is delayed by several months. I... Read More »
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Complaint
Posted 3/3/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/03/15
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POTWIN, KS
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Still Haven't Gotten My Jacket.
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I preordered a jacket in December. I was supposed to receive it in January. They sent an email that there was a delay in the manufacturing of the jackets and they would be shipped the week of Feb 2nd. On February 9th I got an email that the shippi... Read More »
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Complaint
Posted 2/25/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/25/15
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GLENMOORE, PA
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TOOK 2 WEEKS TO SHIP!
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That's right, they took 2 weeks to dispatched this gift, which was supposed to be a gift for valentines day. Got my email saying it shipped on 02/23 when it was bought 02/09. When it will deliver? Who knows!? Takes way too long, also they just got... Read More »
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Review
Posted 1/4/2012
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1 Review
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0 Question
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40 Profile Views
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0 Answer
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Trustlinker since 01/04/12
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Review
Posted 8/23/2011
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1 Review
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0 Question
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36 Profile Views
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0 Answer
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Trustlinker since 08/23/11
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Review 8/23/2011
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Great company! It was very easy to order my Jack's Mannequin t-shirt from them and I received it very quickly! They have sooooo many of my favorite bands that I will definitely shop here again! Read More »
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Review
Posted 7/7/2011
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1 Review
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0 Question
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33 Profile Views
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0 Answer
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Trustlinker since 07/07/11
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Review 7/7/2011
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Placed an order 30 days ago, still waiting, do not answer emails whish is a worry.
Has my order been misplaced or are they waiting on stock.
I dont mind waiting i just want to know the statis of my order
When i try to check on their website i a... Read More »
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Complaint
Posted 3/8/2011
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 03/08/11
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Review 3/8/2011
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Ordered a shirt nearly a month ago and after countless emails and phone calls all i have recieved is 'it may be shipped out friday'
poor customer service. I will not order through gomerch again. Read More »
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Review
Posted 10/3/2010
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1 Review
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0 Question
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44 Profile Views
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0 Answer
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Trustlinker since 10/03/10
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Review 10/3/2010
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Excellent work,
perfect international shipping of my item (to Chile). It was last month.
great dialogue with the gomerch customer service(Heather).
5 stars!! Read More »
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Review
Posted 9/15/2010
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1 Review
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0 Question
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46 Profile Views
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0 Answer
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Trustlinker since 09/15/10
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Aurora, NV
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Review 9/15/2010
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this was the 2nd time i have dealt with GoMerch. had 2 dealings over the phone. 1st time maybe little over a year ago, was helped by the friendliest girl. don't remember her name, but she was AWESOME. Had to call again the other day due to a lost... Read More »
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Review
Posted 6/24/2010
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 06/24/10
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Review 6/24/2010
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GoMerch's customer service is second to none. They are extremely helpful and very accommodating. Any queries I had were answered and resolved immediately. I found them to be really friendly and flexible to my needs.
I made separate purchases and... Read More »
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Review
Posted 6/22/2010
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 06/22/10
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Lake Arrowhead, GA
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Review 6/22/2010
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I have heard lots of bad things said about Go Merch! in the past, but through all of my orders I have had nothing but good experiences. I am from Canada and typically place larger orders as to save on shipping.
There was one occasion where my... Read More »
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Review
Posted 6/11/2010
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1 Review
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0 Question
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68 Profile Views
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0 Answer
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Trustlinker since 06/11/10
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El Monte, CA
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Review 6/11/2010
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As of 5 months ago I would have never ordered from this company as my last experience was horrible. The last customer service rep you had was very rude, I was having complications ordering online so I called in to place my order. After waiting on... Read More »
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Review
Posted 6/7/2010
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1 Review
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0 Question
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94 Profile Views
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0 Answer
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Trustlinker since 06/07/10
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Review 6/7/2010
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My name is Dennis and I am a HUGE Clandestine Fan! Last night, an item I have always wanted (Clandestine Backpack) was updated and in stock. Unfortunately I noticed it really late at night so I was very sleepy and my creditcard was in my car. I to... Read More »
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Review
Posted 5/30/2010
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1 Review
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0 Question
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106 Profile Views
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0 Answer
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Trustlinker since 05/30/10
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Review 5/30/2010
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Loved speedy shipping and the customer service reps. This company has improved their service a lot. I will shop from them again. Read More »
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Complaint
Posted 7/24/2009
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1 Review
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0 Question
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108 Profile Views
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0 Answer
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Trustlinker since 07/24/09
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Windsor Park, PA
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Review 7/24/2009
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I have had not only one, but two bad experiences when choosing to order band merchandise from this company. I have also only ordered band merch from this company twice.
Last fall I preordered Lovedrug's latest CD "The Sucker Punch Show" via Go M... Read More »
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Review
Posted 1/19/2009
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1 Review
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0 Question
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113 Profile Views
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0 Answer
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Trustlinker since 01/19/09
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Chatsworth, CA
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Review 1/19/2009
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Hello!
My name is Jessica and I am the Operations Manager here at Go!Merch, and I would like to offer some answers to questions our customers may have.
As you may or may not know, Go!Merch started out as a very small company, and we have been t... Read More »
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Review
Posted 1/6/2009
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 01/05/09
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Dulles P & D Center, VA
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Review 1/6/2009
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After e-mailing the company I was contacted with a very help full customer rep. Not only he gave me free shipping but he also added an extra shirt to make up for the mistake. I informed him that I had trouble contacting them via phone and after ex... Read More »
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Complaint
Posted 12/31/2008
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1 Review
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0 Question
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89 Profile Views
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0 Answer
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Trustlinker since 12/31/08
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Colorado Springs, CO
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Review 12/31/2008
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My daughter ordered merchandise from this company November 23, 2008 which has not been delivered as of December 31, 2008. Countless emails are answered by an email saying that they get thousands of emails a week - but they never answer any of the... Read More »
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