Sunvalleytek

1.5 star rating Rating - based on 13 reviews & complaints
 
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Sunvalleytek Categories
Electronic Equipment Sales & Repair
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/28/2012
Fraudulent company - my Order#: 11047581
This company goes by several names: Batteryshopcanada.ca Bilatek.ca Bilatek.com Sunvalleytek.com Hootoo.com I received a defective Acer laptop battery. It did not charge at all. I filled out an on-line RMA request (required) and sent photos of th... Read More »
 
 
 
Review Posted 11/7/2011
Review 11/7/2011
I bought a LCD for a Macbook from www.hootoo.com on the internet. They shipped a 14 inch screen that was the wrong part. OK - Everybody makes mistakes. I informed them of the error and they said I had to pay for the return shipping - which is absu... Read More »
 
 
 
Review Posted 5/10/2011
Review 5/10/2011
I bought a car charger for my iPhone from them. Their delivery is faster than I expect, only two days since I placed the order. I quite like the car charger which helps me a lot, it works perfectly with my iPhone. Will definitely deal with Hootoo... Read More »
 
 
 
Complaint Posted 4/4/2011
Review 4/4/2011
I do not suggest that a person use this company, Sunvalleytek aka www.HooToo.com aka www.papatek.com if you do you may not receive what you order and might be charged twice because of it. Almost a month ago I ordered a Toshiba Satellite P305D Keyb... Read More »
 
 
 
Complaint Posted 2/8/2011
Review 2/8/2011
I ordered a simple part and was shipped the wrong item. One item on the order and they get it wrong. From the reviews I have seen, this is a common problem. Routinely sending out the wrong part seems like it is more than just negligence. Submitted... Read More »
 
 
 
Complaint Posted 2/5/2011
Review 2/5/2011
Do not order through this company. I ordered a replacement laptop battery for my daughters Toshiba Satellite PC. I ordered the correct part but received another part number that was not compatible with my PC. I followed the RMA steps on the websit... Read More »
 
 
 
Complaint Posted 12/22/2010
Review 12/22/2010
Ordered (Oct 4th) correct screen part number - HooToo verified item part number I ordered via emaiil but still sent another part. After some go around with service fianlly received RMA (which is mandatory to return any itemm for any reason) - I re... Read More »
 
 
 
Complaint Posted 12/2/2010
Review 12/2/2010
This company has terrible customer service. If you try contacting them via email or telephone, they WILL NOT reply. So if you purchase something, make sure you don't have to return it because they will not talk to you. Read More »
 
 
 
Complaint Posted 10/25/2010
Review 10/25/2010
DO NOT BUY FROM THIS COMPANY! SCAM SCAM SCAM! I ordered a part from them and after a week of no confirmation on their end (even though the money was taken immediately via paypal) i emailed those idiots and heard nothing. I finally received the pa... Read More »
 
 
 
Complaint Posted 10/13/2010
Review 10/13/2010
Same as first review. Unable to reach some one on phone or email. o-lcd was the sub company I purchased from. After almost 3 weeks I received Item shipped direct from china even tho item ordered (laptop lcd) said in stock. Item I recieved is bad a... Read More »
 
 
 
Complaint Posted 7/21/2010
Review 7/21/2010
I had to select at least a one star rating, but I'd prefer zero.I recently attempted to purchase a laptop adapter from this company, aka US Adapter, Sunvalleytek, et al. The purchase was made via PayPal and the amount immediately deducted from my... Read More »
 
 
 
Complaint Posted 3/19/2010
Review 3/19/2010
I ordered a laptop battery because the price is really low on the internet. However,It has been 2 months and I never receive the item. I've tried to contact this company for more than 5 times. Never received any reply! That's really terrible custo... Read More »
 
 
 
Complaint Posted 3/14/2010
Review 3/14/2010
Do not buy from this company! Very poor Customer Service, Inaccurate Item descriptions and compatibilities. Prices are admittedly competitive but research the part number elsewhere to insure your getting the right part they like to sell the wrong... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (408) 980-9141 Address   700 Aldo Ave
Santa Clara, CA 95054-2210
Website   http://www.hootoo.com Email   jerry.tsai@sunvalleytek.com
Contact   Jerry Tsai Other  
 
 
 
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